Articles

We assess and prioritise complaints of alleged non-compliant advertising of therapeutic goods to the public by considering a range of factors, including the following:
• Whether the claims made or reliance on the claims made in the advertising are likely to result in harm or injury to any person
• Likely impact of the advertising on the ability of consumers to safely and appropriately use the goods for their intended use
• Whether the alleged non-compliant advertising has been removed or amended
• Previous conduct of the advertiser
• An advertiser’s ability or willingness to comply with the advertising requirements, and
• The advertiser’s behaviour once they are made aware that their advertising appears to be non-compliant.

Read More Favorite

Guidelines For Complaints And Appeals Against Regulatory Decisions

Biologicals Herbal Cosmetic Nutra Medicines Medical Devices | Nigeria

All complaints related to NAFDAC regulated products or regulatory decisions should be made via a Complaint Form filled and submitted.

A letter of appeal regarding a regulatory decision, should be accompanied by supporting documents/ information (if any) on the company’s letter head and should include the following: Name of person(s)/company(ies), Complaints being made, Phone numbers, Contact address and valid e-mail, Evidence to support complaint, Reasons for appeal and any relevant supporting documents

Read More Favorite

Table of Content of Brunei Darussalam

Nigeria – Table of Contents

Table of Content of Norway

Table of Content of Myanmar

New Zealand – Table of Contents

Complaints Handling for the Advertising of Therapeutic Goods to the Australian Public

Guidelines For Complaints And Appeals Against Regulatory Decisions

Table of Content of Maldives

Table of Content of Japan

Table of Content of Egypt